For all the data that AI systems continually amass and analyze, enterprise AI agents often suffer from a curious shortcoming: a lack of knowledge. More…
Tag: AI Security
Three insights you might have missed from theCUBE’s coverage of ‘The AI ROI in Contact Center Summit’
Artificial intelligence is helping to change what success looks like for customer service teams, with less focus on call speed and deflection and greater…
Fraudster jailed for using 10K bots and AI songs to outstream Taylor Swift
Man gets 18 months for AI scheme stealing $8M in music streaming royalties.
ChatGPT for Teens keeps teens talking, even during mental health crises
ChatGPT’s teen safeguards are meant to protect vulnerable users, but new testing found the chatbot continues encouraging engagement during crises and…
Attempts to Keep Humans in the AI Loop May Actually Push Them Out
A crucial safeguard against AI agents going rogue —keeping humans in the loop to review and approve their decisions—will fail unless designers and users…
EmTech Future 2026: When AI Meets Everything
Yossi Matias, Vice President & Head of Google Research, explores how AI is beginning to reshape biology, infrastructure, manufacturing, and science, and…
Infor uses industry-specific AI to address agent hallucinations
Industry-specific AI brings business context to agents handling enterprise workflows. Building around industry processes can help companies address…
Outstreaming Taylor Swift is easy with 10K bots and AI songs, fraudster admits
Man gets 18 months for AI scheme stealing $8M in music streaming royalties.
Zuckerberg’s Biohub leads a $1.8 billion push to build AI models that predict cell behavior
Biohub, the research organization backed by Mark Zuckerberg and Priscilla Chan, is coordinating a $1.8 billion initiative to train AI models that predict…
OpenAI Reports Early Results for Radisson Hotels ChatGPT Plugin
OpenAI on October 7, 2026 published a customer story disclosing early results for the Radisson Hotels ChatGPT plugin that Radisson Hotel Group built with…