OpenAI Reports Early Results for Radisson Hotels ChatGPT Plugin

OpenAI on October 7, 2026 published a customer story disclosing early results for the Radisson Hotels ChatGPT plugin that Radisson Hotel Group built with Accenture using OpenAI technology, reporting that the plugin's visit-to-booking conversion was approximately 1.5 times that of Radisson's organic search during July–August 2026. The plugin helps travelers find, compare, and book hotels while planning trips inside ChatGPT, part of Radisson's effort through its partnership with Accenture Song to…

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