What the Shadow AI Numbers Are Hiding

Employees in most organisations are already using AI tools their employer has never approved. By now, that shouldn't surprise anyone. Employees have always gravitated toward technologies that help them work more efficiently, whether or not those tools were formally introduced by IT. AI has simply accelerated that behaviour. The speed of AI adoption is only part of the story. More revealing is what it tells us about the environments where that adoption is happening. Employees choosing their own…

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