Salesforce and NVIDIA on September 15, 2026 announced Koa, a CRM reasoning model for Salesforce's Agentforce platform built by post-training NVIDIA's Nemotron 3 Super model on a proprietary synthetic dataset modeled on enterprise knowledge from nearly three decades of CRM deployments. Salesforce described Koa as its first CRM reasoning model, purpose-built to help agents reason through complex, multistep workflows and use the right tools to complete work. In the companies' joint announcement…
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